frequently asked questions

We have designed a special technology for the Convertible Collar & Cuff that contain magnets that are poly coated to withstand cleaning and heat applications. The Convertible Collar & Cuff patented design uses precise magnet placement to perform its many configurations.

Once you've decided to purchase a custom collar or cuffed shirt, schedule a design appointment with our team to set up a video consultation where you will work directly with our stylist to:

• Get to know you as a client

• Gain understanding on the occasion for the shirt

• Choose fabric swatches and placement

• Help and finalize shirt measurements

• Review design and production timeline for shipping

After the design appointment is complete, you will receive a shirt mock up within 2-3 business days. Once approved, our team will move forward into production with submitting an invoice for payment and gather your shipping requirements to place the shirt order.

Construction of the shirt will take 2-3 weeks for completion and will be shipped to you based on your preferred shipping method.

Production for a customized shirt must be scheduled through a design consultation.

Unsure of how to measure yourself? Take a look at our sizing chart for help or ask your stylist in your design consultation for help on how to measure yourself accordingly. Our shirts are made-to-order and require appropriate measurements for production.